Unless stated otherwise in the title (e.g. 'Set of 2' or 'Bundle...') this is a single product. However, some lifestyle photos may show more than one of the product or include other related products for illustration purposes only. For example, to show how you can mix and match different sizes, designs and colourways to great effect.
Unless stated otherwise in the title (e.g. 'Set of 2' or 'Bundle...') this is a single product. However, some lifestyle photos may show more than one of the product or include other related products for illustration purposes only. For example, to show how you can mix and match different sizes, designs and colourways to great effect.
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Seagrass Log & Kindling Basket, White, Set of 2
Embrace the cosy allure of a roaring fire this winter season with the Set of 2 White Base Seagrass Natural Finish Log and Kindling wood Baskets. Handcrafted from organic seagrass with contrasting white bases, these log baskets exude an effortless rustic charm that will instantly warm up your living space.
With two sizes included, the larger 42cm basket provides ample storage for a plentiful firewood supply, while the smaller 30cm option is perfect for storing kindling wood or cradling a few choice logs as a decorative centrepiece. But the natural versatility of seagrass means these baskets make stylish catchalls for everything from extra blankets to seasonal decor when you're not stoking the fireplace. Let them be the homey accent that ties your winter decor together.
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Please note:
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On dispatch you will receive a confirmation email with information on how to track the delivery of your order. Following receipt of this dispatch confirmation email please contact the courier company direct should you have any queries.
Order Delays
If we become aware before dispatch that the delivery is going to be delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
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Please note:
- You have 30 days after receiving your item to request a return
- To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging
- You’ll also need the receipt or proof of purchase
How to Return
To start a return, please contact us at returns@decorsanctuary.co.uk. We will provide you with a return address label and clear instructions. Items sent back to us without first requesting a return will not be accepted. Please ensure you get proof of postage, as this will be required in the case of your returned item being lost in transit (without proof of postage we are unable to issue a refund).
Damages and issues
If your product is faulty or has been damaged in transit, we will of course issue you with a replacement. Please contact at us chat@decorsanctuary.co.uk and provide us with your order number and full details including photos of the damage.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on items purchased (in whole or in part) with gift cards.
Exchanges
We don't offer goods in exchange for the item(s) you return. Of course, once you have received your full refund you can order an alternative product from our website.
14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds Notification
We will notify you once we’ve received and inspected your return, and will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process the refund.
Full Terms & Conditions
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